Privacy Policy
Last Updated: August 2025
aihaus technology (“aihaus,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and global privacy best practices.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website and AI-powered services.
1. Information We Collect
We may collect and process the following types of personal information:
Names
Email addresses
Phone numbers
Business and company details
User messages, prompts, and inputs submitted to AI systems
Uploaded files and documents
Payment and billing information
Technical data such as usage logs and analytics data
We do not knowingly collect personal data from children.
2. How We Collect Information
We collect information when you:
Visit our website
Register for or use our AI automation services
Contact us for support or inquiries
Submit prompts, messages, or files to our AI systems
Make payments for services
Interact with our marketing or communication channels
3. How We Use Your Data
We use personal data for the following purposes:
Providing and operating our AI automation services
Responding to inquiries and providing customer support
Improving, testing, and optimizing AI models and system performance
Monitoring usage and analytics to enhance service quality
Managing billing, payments, and contracts
Ensuring legal compliance and preventing misuse or fraud
4. AI Data Handling & Model Training
As an AI automation agency, we may use customer data to improve and refine our AI systems.
AI training may involve user inputs, prompts, or uploaded content.
Where possible, data is anonymized or aggregated before use.
We do not sell AI training data.
Automated decision-making may be used to deliver AI-driven outputs, insights, or automation results.
If you do not want your data used for AI improvement, you may request an opt-out by contacting us.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Analyze website traffic and performance
Improve user experience
Understand how users interact with our services
You can manage or disable cookies through your browser settings.
6. Third-Party Services
We may share personal data with trusted third-party service providers who assist us in operating our business, including:
Hosting and infrastructure providers
Analytics platforms
CRM tools
Email and SMS communication platforms
AI technology providers
Payment processors
These third parties are contractually obligated to protect your data and only process it on our instructions.
7. Data Sharing & International Transfers
We do not share personal data internationally unless required for service delivery through trusted providers. Where applicable, we rely on GDPR-compliant safeguards and secure processing standards.
8. Data Retention
We retain personal data only while your account is active or as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Data Security
We implement appropriate technical and organizational security measures, including:
Data encryption
Secure servers and infrastructure
Restricted access controls
Despite our efforts, no system can guarantee absolute security.
10. Your Privacy Rights
Depending on your jurisdiction, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Request data portability
Opt out of marketing communications
You may exercise these rights by contacting us via email.
11. POPIA & GDPR Compliance
aihaus processes personal information lawfully, fairly, and transparently in line with POPIA, GDPR, and applicable international data protection standards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Data ProtectionSupport
Email: [email protected]
Website: https://aihausapp.online
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.